Guest Benefits: Better Prices • No OTA fees = 10-20% savings for you • We can offer flexible payment options (Venmo, Zelle vs. just credit card) Better Communication • Direct line to us (no platform middleman delays) • Faster response times for questions, requests, special needs Better Experience • We can personalize your stay (first dibs on Half Day Stays, custom requests) • Access to our full guidebooks, local partnerships, exclusive perks Better Flexibility • We can control our own cancellation policies (can be more human/understanding) • Easier to accommodate special requests or changes

Yes—it varies by property and season. Minimums are typically higher when booking further out and during peak periods (think Michigan summers or holiday weeks). They often drop closer to arrival for last-minute bookings. Spotted an open date that seems off or want to discuss availability? Reach out! We respond fast, and direct bookings give us flexibility to make things work when we can.

Our properties ARE dog friendly homes and dogs on reservation are welcome with paid pet fees. -A maximum of 2 dogs are allowed at $125/per dog per stay. Guest Courtesy Requests: • Guests are expected to properly pick up and bag dog waste and dispose of into properly tied waste bags. We do offer “poop bags” at our properties to ensure this expectation is easily maintained. • Please make sure your pup takes their potty breaks outdoors and not on balconies. As you can imagine, when the snow melts, we’d rather not discover any ‘hidden surprises’—and I’m sure future guests would appreciate that too! Let’s keep things fresh and friendly for everyone. • We kindly ask dog owners to do their best to keep pups off furniture and bedding. If your furry friend needs to be left unattended in the home, they must be secured in a crate or kennel for their safety and the protection of the space. As you’d expect, any damage to furniture, doors, or other areas caused by nervous pets will be the responsibility of the owner, including repairs or loss of use. We truly appreciate your help in keeping the home comfortable for all guests—both two- and four-legged! *It is illegal, of note, to misrepresent a dog as a service animal. Service animals are not subject to pet fees. ESA are not considered service animals, they are absolutely welcome but still subject to pet fees.

Why We Require Guest Screening The vacation rental industry is growing fast, and with that growth comes responsibility. To maintain high standards for our properties, our neighbors, and our guests, we require a simple screening process. Here's why: Building Trust & Safety We want every guest to feel safe and welcome—and our neighbors to trust that we're responsible hosts. Screening helps ensure the right fit for our homes and community. Protecting Our Homes & Your Stay Our properties are thoughtfully maintained and fully equipped for your best memories. Screening protects these spaces from misuse, keeping them in excellent condition for future guests (including you). Maintaining Community Standards Short-term rentals thrive on mutual respect. We follow local regulations and best practices to keep positive relationships with our neighbors—because vacation rentals should enhance a destination, not disrupt it. The process is quick, easy, and non-intrusive—but it makes a big impact in keeping our homes and community safe and welcoming. Questions? We're happy to chat.

When booking direct, we highly recommend purchasing the peace of mind that Travel Insurance can bring to your group. Travel Insurance is a protection plan that protects the guest against unexpected occurrences such as last minute trip cancellation, medical problems or weather interruptions. Instead of having to go back and forth about issuing refunds or requiring guests to lose payments when abiding by the cancellation policy, our insurance provider steps in to pay. We're a certified partner of RentalGuardian which is licensed to sell travel insurance. Covered Reasons: https://cdn.orez.io/sc/content/docs/RentalGuardian%20-%20Covered%20Reasons.pdf?v=7e4215d57fe715157c8f3b7f0dc5a218297a3551 (https://cdn.orez.io/sc/content/docs/RentalGuardian%20-%20Covered%20Reasons.pdf?v=7e4215d57fe715157c8f3b7f0dc5a218297a3551) Benefits: https://cdn.orez.io/sc/content/docs/RentalGuardian%20-%20Schedule%20of%20Benefits.pdf?v=dc5f84d8b1938c7b7f0a382ea05e8f01f98fce8a(https://cdn.orez.io/sc/content/docs/RentalGuardian%20-%20Schedule%20of%20Benefits.pdf?v=dc5f84d8b1938c7b7f0a382ea05e8f01f98fce8a)

CANCELLATIONS Cancellation terms vary by property based on size and booking demand. See each specific property page for details. PAYMENT + FEES Across the board though, if you need to cancel within our cancellation window, you'll receive 97% of your payment back. The 3% non-refundable fee covers transaction processing that already has taken place via credit card. Security Deposit: We don't hold security deposits. Instead, every reservation includes damage waiver coverage for your convenience—giving you peace of mind without tying up funds. TRAVEL INSURANCE We do highly suggest purchasing travel insurance to protect yourself against unforeseen reasons for cancellation.

Of course! We will ship most items directly to you. We do need to charge a $25 fee for our teams time in addition to the shipping fees specific to the item. Please reach out at info@thenest-collective.com (mailto:info@thenest-collective.com)and let us know what we can keep our eyes peeled for, but also please know I will reach always reach out if I have heard from our Turnover Team for items left behind. We will ask in writing how you want that sent back and the address to have it returned to as well.